Business Development Manager – Enterprise Telephony / CPaaS / AI Communication Solutions

Web Spiders is looking for a highly driven Business Development Manager to expand the market presence of our flagship AI-powered communication product, SpiderX AI – PhoneAI.

We are looking for professionals with strong exposure to Enterprise/B2B telecom, cloud communication, CPaaS, contact center, and enterprise telephony solutions sales. The ideal candidate should have experience working with enterprise customers and corporate accounts, driving consultative and solution-based sales engagements.

This role is focused on enterprise business development and is not aligned to retail or consumer telecom sales.

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‍Location: Kolkata (on-site)

‍Years of Experience: 3-7 years

Employment Type: Full-Time, Onsite (Work from office)

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Key Responsibilities

• Drive enterprise sales and business development for SpiderX AI – PhoneAI solutions.
• Identify and acquire new enterprise customers across industries.
• Build and manage relationships with CXOs, IT Heads, Contact Center Leaders, and Enterprise Procurement teams.
• Generate opportunities through consultative selling and solution-based approaches.
• Understand customer pain points around telephony, customer engagement, AI voice automation, and enterprise communication workflows
• Collaborate with internal product, pre-sales, and delivery teams for solution demonstrations and proposal creation
• Manage the complete sales lifecycle from lead generation to closure.
• Develop partnerships and strategic alliances within the telecom and enterprise communication ecosystem.
• Maintain strong pipeline management and forecasting discipline.

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Required Skills & Experience

• Minimum 3+ years of experience in
  • Enterprise Telecom Sales
  • Cloud Telephony / CPaaS Sales
  • Enterprise Communication Solutions
  • Contact Center Solutions
  • VoIP / SIP / Enterprise Calling Solutions
• Strong exposure to enterprise/B2B sales processes.
• Experience selling to mid-market and large enterprise customers.
• Understanding of enterprise telephony ecosystem including:
  • Cloud Telephony
  • IVR
  • Contact Center Solutions
  • Voice Bots / Conversational AI
  • CPaaS Platforms
  • SIP/VoIP Solutions
• Excellent communication, negotiation, and presentation skills
• Ability to work in a target-driven environment.

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Preferred Background

Candidates currently working or previously associated with:

• Enterprise telecom divisions
• CPaaS providers
• Cloud communication companies
• Enterprise contact center solution providers

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Why Join Web Spiders?

• Opportunity to work on cutting-edge AI communication products.
• Fast-growing AI and enterprise automation ecosystem.
• Exposure to enterprise clients and next-generation conversational AI solutions.
• Collaborative and innovation-driven work culture.

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Benefits

• Competitive salary and performance-based bonuses
  
• Exciting and challenging projects at the forefront of technology.
  
• Process Oriented Appraisals
  
• Professional development opportunities and training.
  
• Rewarding Buddy-Referral Program
  
• Collaborative and inclusive work environment.
  
• Complimentary Breakfast, Evening Snacks & Subsidise Lunch at Office.
  

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‍Interview Process

• Application review
  
• 5–10 minute initial screening call with the TA team
  
• Technical interviews {Domain specific}
  
• Practical test conducted in the presence of a panel member
  
• ‍Role match & offer

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Know more about Web Spiders

• https://www.youtube.com/watch?v=QKwvF4CaYl0
• https://www.youtube.com/watch?v=hz6KAw6okU
• https://www.youtube.com/watch?v=vg4bP7byLIw

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